Recommend what you
prefer and watch what happens when you do it mindfully.
There is a difference
between recommending an idea for consideration or a product and showing your
own unbridled enthusiasm for it.
Sometimes I receive
emails or Facebook messages that begin with LOOK! or CHECK IT OUT! What
follows is a gush of description that captures the honest, excited feeling the
writer had to a product or idea but there is no summary of the benefit of the
product itself for me, the reader and targeted customer.
To effectively
pitch a product there must be a benefit for the intended reader or customer,
and the enthusiasm can lead them to it but it is not a substitute for it.
How do you know
whether you are offering a cheerleader response or a considered evaluation
of a product or idea whose strengths rests upon reasoning rather than an
effusion of emotions?
Check your wording and
the style of the sentence you use.
A description contains
adjectives and exclamations points, often.
A recommendation built
upon a summary always points out a benefit for the reader that makes logical or
common sense.
Here’s an example of a
recommendation for a book.
Description: There’s some rich content in it. I loved it!!!!
Summary: Dr. James Doty’s new book Inside the Magic Shop explores
the dynamic of neuroplasticity from a neurosurgeon’s perspective,
reaching the unexpected conclusion that practicing compassion builds better
mind muscles and creates a more harmonious lifestyle for people who understand
this.
How to know if you are
someone who writes descriptions rather than summaries with benefits just watch
how long it takes you to write an excited description and how long it takes to
write a summary with benefits.
Time to write: It takes five seconds to write a description. It takes
about two-minutes to write a summary.
The big difference is
that the first grows tiresome to people who confront and brush off spammy
posts, emails, and recommendations; the second one builds trust and offers
benefits to the reader who knows the difference between an emotional response
and a well-conceived logical one.
If you are trying to
build a rapport with a consumer base through social media or your email contact
list, take the extra minute and a half to craft a summary rather than spout an
exclamation that could also just as easily be represented by an emoji.
How often do you think long and hard about an emoji’s content?
That’s about as long
and as focused as a reader will respond to your recommendation that is
based on your excitement rather than benefits to be gained from the product you
admire.
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